Shipment Management
Real-time delivery auto-tracking and store synchronization.
Total Tracked
In Transit
Out For Delivery
Delivered
Delivery Status Breakdown
Courier Intelligence & SLA Performance
LIVE COMPARISONBenchmarking average transit time, first-attempt delivery rates, and return (NDR) risks across domestic couriers in Sri Lanka.
| Courier Partner | Avg Doorstep Transit | 1st-Attempt Rate | Return (NDR) Risk | Volume & Share | SLA Performance |
|---|---|---|---|---|---|
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| Order # | Customer & Destination | Tracking # | Carrier | Status | Last Scanned | Action |
|---|
Pending Review
Approved / In Transit
Warehouse Received
Total RMAs
| RMA # | Order # | Customer & Phone | Reason | Fee Allocation | Status | Created | Action |
|---|---|---|---|---|---|---|---|
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API Credentials & Store Identifiers
Authenticate WooCommerce, Shopify, or custom backends with your TrackMe key.
WooCommerce Integration
Automate shipment tracking, customer fulfillment emails, and order status sync.
⚙️ 4-Step Quick Setup
- Upload and activate the TrackMe WooCommerce plugin in your WordPress Admin.
- Navigate to WooCommerce > TrackMe Settings.
- Paste your API URL, Master API Key, and Merchant ID shown above.
- Click Save TrackMe Settings and verify with 🔌 Test Connection.
📦 Fulfilling Orders in WooCommerce:
Open any order in WooCommerce > Orders, locate the 📦 TrackMe Fulfillment box on the right sidebar, pick the courier (Koombiyo, Domex, Pronto, CityPack, or Fardar), enter the tracking number, and click Sync to TrackMe!
Shopify Integration
1-Click OAuth app connection with automated fulfillment status sync.
Text.lk SMS Alerts Sri Lanka Gateway
Automated SMS tracking updates to Sri Lankan customer mobiles (+947X / 07X).
Merchant WhatsApp Alerts Linked Device
Send instant delivery updates directly from your own WhatsApp number via QR scan.
Customer Email Delivery Alerts SMTP & Resend Gateway
Automated branded delivery tracking emails sent directly to buyer inboxes with live progress timeline.
Branded Tracking Page Experience
Customize the branded tracking page your customers see when checking order progress.
Your Branded Customer Tracking Portal
Share this link with your customers or add it to your store menu.
Notification Audit History & Delivery Logs Live Audit Trail
Real-time delivery verification and audit log for all SMS, WhatsApp, and Email milestone dispatches.
| Date & Time | Channel | Recipient | Tracking / Order | Trigger Milestone | Gateway | Delivery Outcome | Action |
|---|
Courier Intelligence & SLA Performance Analytics Live SLA Benchmark
Real-time delivery benchmarks, average doorstep transit times, and first-attempt success rates across domestic Sri Lankan logistics.
| Courier Partner | Avg Doorstep Transit | 1st-Attempt Rate | Return (NDR) Risk | Volume & Share | SLA Performance |
|---|---|---|---|---|---|
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Developer API & Webhook Stream REST v1 Active
Integrate TrackMe's universal Sri Lankan courier tracking engine, webhook triggers, and live courier SLA intelligence into your custom ecommerce platforms, mobile apps, or ERPs.
x-api-key or Authorization: Bearer header⚡ Interactive API Console (Live Playground)
Test live requests against the TrackMe platform directly in your browser without needing Postman or cURL.
// Response output will appear here after clicking "Send Request"
{
"status": "ready"
}
💻 Ready-to-Use Code Snippets
Pre-populated with your live secret API key and store identifier. Copy, paste, and run in your backend code.
// Code snippet loading...
Real-Time Webhook Event Stream
Receive automated HTTP POST callbacks immediately when your package delivery milestones update.
X-TrackMe-Signature header.📖 Standardized Status & Couriers Reference
| Normalized Status | Meaning & Customer Experience | Auto-Detection Pattern | Supported Couriers |
|---|---|---|---|
| PENDING | Manifest transmitted / Label created. Parcel awaiting courier pickup. | Default on parcel registration | Domex, Pronto, Citypak, Koombiyo, Fardar, Sandbox |
| IN_TRANSIT | Picked up and sorted at provincial or central sorting facility (e.g. Peliyagoda). | Hub arrival / In-transit scan | All Couriers |
| OUT_FOR_DELIVERY | Assigned to courier rider for final doorstep delivery attempt today. | Rider dispatch scan | All Couriers (Triggers SMS/WhatsApp/Email) |
| DELIVERED | Successfully received and signed for by customer / recipient. | Proof of delivery scan | All Couriers (Closes active sweep) |
| FAILED_ATTEMPT | Delivery attempt failed (customer phone unattended / reschedule requested). | Exception / NDR scan | All Couriers (Alerts merchant & buyer) |
| RETURNED | Return to Origin (RTO) initiated back to merchant warehouse. | RTO return scan | All Couriers |