TrackMe

Shipment Management

Real-time delivery auto-tracking and store synchronization.

Branded Tracking Page Open ↗
Live Sync Active

Total Tracked

0
All active & archived orders

In Transit

0
On route to customer

Out For Delivery

0
Arriving with local courier

Delivered

0
Completed successfully

Delivery Status Breakdown

Real-Time Sync

Courier Intelligence & SLA Performance

LIVE COMPARISON

Benchmarking average transit time, first-attempt delivery rates, and return (NDR) risks across domestic couriers in Sri Lanka.

Fastest Courier
Loading...
—
Best 1st-Attempt
Loading...
—
Lowest Return Rate
Loading...
—
Volume Leader
Loading...
—
Courier Partner Avg Doorstep Transit 1st-Attempt Rate Return (NDR) Risk Volume & Share SLA Performance
Loading courier comparison analytics...
Order # Customer & Destination Tracking # Carrier Status Last Scanned Action
Customer Return Portal

Pending Review

0
Awaiting merchant decision

Approved / In Transit

0
Reverse delivery underway

Warehouse Received

0
Arrived & ready for inspection

Total RMAs

0
All-time return requests
RMA # Order # Customer & Phone Reason Fee Allocation Status Created Action
Loading return requests...
🔑

API Credentials & Store Identifiers

Authenticate WooCommerce, Shopify, or custom backends with your TrackMe key.

Loading... COPY
Loading... COPY
Loading... COPY
📦

WooCommerce Integration

Automate shipment tracking, customer fulfillment emails, and order status sync.

Download Plugin (.zip)

⚙️ 4-Step Quick Setup

  1. Upload and activate the TrackMe WooCommerce plugin in your WordPress Admin.
  2. Navigate to WooCommerce > TrackMe Settings.
  3. Paste your API URL, Master API Key, and Merchant ID shown above.
  4. Click Save TrackMe Settings and verify with 🔌 Test Connection.

📦 Fulfilling Orders in WooCommerce:

Open any order in WooCommerce > Orders, locate the 📦 TrackMe Fulfillment box on the right sidebar, pick the courier (Koombiyo, Domex, Pronto, CityPack, or Fardar), enter the tracking number, and click Sync to TrackMe!

🛍️

Shopify Integration

1-Click OAuth app connection with automated fulfillment status sync.

Loading... COPY

Text.lk SMS Alerts Sri Lanka Gateway

Automated SMS tracking updates to Sri Lankan customer mobiles (+947X / 07X).

Your Bearer Token generated from your Text.lk Dashboard.
Approved alphanumeric Sender ID (max 11 chars). Defaults to TextLKDemo if empty.
Test Live SMS Dispatch

Merchant WhatsApp Alerts Linked Device

Send instant delivery updates directly from your own WhatsApp number via QR scan.

Device Connection Status
Device Disconnected
Test WhatsApp Message Dispatch

Customer Email Delivery Alerts SMTP & Resend Gateway

Automated branded delivery tracking emails sent directly to buyer inboxes with live progress timeline.

Delivery Engine Status
Global Resend Gateway Active
💡 Connect your own SMTP mail server below to dispatch emails from your store domain. If custom SMTP is not enabled, TrackMe seamlessly routes delivery alerts through the platform Resend cloud gateway.
⚙️
Connect Your Own Custom SMTP Server
Use Gmail / Google Workspace, Microsoft 365, Amazon SES, SendGrid, or private hosting SMTP.
Test Live Email Dispatch
🎨

Branded Tracking Page Experience

Customize the branded tracking page your customers see when checking order progress.

Used for buttons, timeline accents, and delivery badges

Notification Audit History & Delivery Logs Live Audit Trail

Real-time delivery verification and audit log for all SMS, WhatsApp, and Email milestone dispatches.

Total Dispatches
0
Across all channels
Delivered / Sent 100%
0
Confirmed by gateway
Failed / Errors
0
Requires attention
Channel Split
💬 0 📱 0
SMS · WhatsApp · Email
Date & Time Channel Recipient Tracking / Order Trigger Milestone Gateway Delivery Outcome Action
Showing 0-0 of 0 alerts
Page 1

Courier Intelligence & SLA Performance Analytics Live SLA Benchmark

Real-time delivery benchmarks, average doorstep transit times, and first-attempt success rates across domestic Sri Lankan logistics.

Fastest Courier
Loading...
—
Best 1st-Attempt
Loading...
—
Lowest Return Rate
Loading...
—
Volume Leader
Loading...
—
Courier Partner Avg Doorstep Transit 1st-Attempt Rate Return (NDR) Risk Volume & Share SLA Performance
Loading courier comparison analytics...

Developer API & Webhook Stream REST v1 Active

Integrate TrackMe's universal Sri Lankan courier tracking engine, webhook triggers, and live courier SLA intelligence into your custom ecommerce platforms, mobile apps, or ERPs.

📚 Full API Docs & Integration Guide ↗
Secret Merchant API Key Active
Use in x-api-key or Authorization: Bearer header
Store Merchant ID (UUID) Public
Used in public branded URLs & order webhooks
Public Portal: /track/:merchantId
API Base URL HTTPS
Standard root endpoint for all TrackMe REST methods
Sandbox: Checking... WooCommerce Plugin →

⚡ Interactive API Console (Live Playground)

Test live requests against the TrackMe platform directly in your browser without needing Postman or cURL.

Auth: Auto-Injected
POST
Request Body / Query Params (JSON)
Response Output
// Response output will appear here after clicking "Send Request"
{
  "status": "ready"
}

💻 Ready-to-Use Code Snippets

Pre-populated with your live secret API key and store identifier. Copy, paste, and run in your backend code.

Track any Sri Lankan parcel
// Code snippet loading...

Real-Time Webhook Event Stream

Receive automated HTTP POST callbacks immediately when your package delivery milestones update.

Checking Webhooks...
Webhook Signature Verification:
TrackMe calculates an HMAC-SHA256 signature using your API key and delivers it via the X-TrackMe-Signature header.
HMAC-SHA256

📖 Standardized Status & Couriers Reference

Normalized Status Meaning & Customer Experience Auto-Detection Pattern Supported Couriers
PENDING Manifest transmitted / Label created. Parcel awaiting courier pickup. Default on parcel registration Domex, Pronto, Citypak, Koombiyo, Fardar, Sandbox
IN_TRANSIT Picked up and sorted at provincial or central sorting facility (e.g. Peliyagoda). Hub arrival / In-transit scan All Couriers
OUT_FOR_DELIVERY Assigned to courier rider for final doorstep delivery attempt today. Rider dispatch scan All Couriers (Triggers SMS/WhatsApp/Email)
DELIVERED Successfully received and signed for by customer / recipient. Proof of delivery scan All Couriers (Closes active sweep)
FAILED_ATTEMPT Delivery attempt failed (customer phone unattended / reschedule requested). Exception / NDR scan All Couriers (Alerts merchant & buyer)
RETURNED Return to Origin (RTO) initiated back to merchant warehouse. RTO return scan All Couriers