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Customer Experience LIVE DEMO
Test Branded Tracking

See what your buyers experience when they track an order.

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Automated Courier Tracking & Delivery Notifications

Automate Multi-Courier Tracking, Customer Delivery Alerts & Returns.

Connect your couriers, send automatic WhatsApp & SMS delivery updates, stop losing money on failed Cash on Delivery returns, and give your buyers a beautiful branded tracking page.

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Keep Existing Courier Rates
Two-Way Shopify & WooCommerce Sync
Official Return Delivery Slips
trackme.lk/dashboard/live-orders
AUTO-SYNC ACTIVE

Live Order Tracking Stream

LIVE DISPATCHES
Order Carrier Waybill Destination Status
#1048 Domex DX-89210 Colombo 03 Out for Delivery
#1047 Koombiyo KB-78912 Kandy Central In Transit
#1046 Pronto PR-44102 Galle Fort Delivered
#1045 CityPak CP-11094 Negombo Delivered
Velvet Clothing Store

Order #1048 • Domex Tracking

BRANDED PAGE
Out For Delivery Today ETA: Today Before 5 PM
✓
Dispatched
✓
In Transit
3
Out
4
Delivered
Built-In Automatic Tracking For
Domex Courier Tracking Domex Logistics Auto-Check
Pronto Lanka Courier Tracking Pronto Lanka Auto-Check
Koombiyo Delivery Tracking Koombiyo Delivery Live API
CityPak Domestic Tracking CityPak Domestic Auto-Sync
Fardar Express Domestic Tracking Fardar Domestic Real-Time
Platform Capabilities

Built For Smooth Everyday Deliveries

TrackMe brings all your courier deliveries, customer WhatsApp updates, and product returns together in one simple dashboard.

All Couriers In One Place

Track All Your Couriers On A Single Screen

Stop logging into 3 or 4 different courier websites every morning. TrackMe automatically checks your parcels across all couriers, updates delivery statuses in real-time, and shows everything on one clean screen.

Carrier Detection Automatic Courier Recognition
Domex (Numeric) Pronto (PR-Series) Koombiyo (Phone Pairing)
Customer Updates

Automated WhatsApp & SMS Notifications

Send automatic updates straight to your customer's WhatsApp when their order is dispatched, out for delivery, and delivered. Simply scan a QR code to link your own business WhatsApp number in 10 seconds.

✓ Direct From Your Business Number

Zero third-party branding. Messages arrive with your official WhatsApp profile and DP.

Cash on Delivery

Prevent Failed Cash on Delivery Returns

Avoid riders returning packages because the customer wasn't home or had no cash ready. TrackMe sends a friendly morning WhatsApp reminder stating when the rider is arriving and the exact cash amount to keep ready.

AUTOMATED COD REMINDER
"Please have exact cash ready (LKR 4,200) for your rider today."
Returns & Exchanges

Simple Product Returns & Size Exchanges

Handling size exchanges or damaged items has never been easier. Buyers submit their return request online, you approve with one click, and print an official Reverse Delivery Slip that tells the courier rider exactly who pays the delivery fee.

Printable Return Slips Scannable Barcode + RMA Number
Rider Billing Directive Explicitly prints Store Pays vs Customer Paid
Interactive Showcase

Experience TrackMe Modules

Your Brand Front & Center

Keep 100% of Customer Attention On Your Brand

Instead of sending customers to clunky courier websites filled with third-party ads, TrackMe gives your store a beautiful, branded tracking page with your logo, colors, support contact, and special promo banners.

  • Custom brand colors, logo, and store header
  • Promotional discount banners for repeat orders
  • Direct customer WhatsApp support button
Open Live Tracking Demo →
Urban Threads LK VERIFIED DISPATCH

Waybill: 8920141 (Domex Domestic)

Destination: Nugegoda, Western Province

Status: Out for Delivery with Local Rider

Exclusive Shopper Reward: Use coupon URBAN15 for 15% off your next checkout!
Loved By Customers

Automated WhatsApp Delivery Alerts

Keep buyers happy on the app they check every day. Friendly automated updates send on Dispatch, Out for Delivery, and Delivery directly from your store's own WhatsApp number.

  • Zero monthly fees. Connect your phone in 10 seconds via QR scan
  • Automatic COD amount and rider arrival reminders
  • SMS backup option via Text.lk if buyer doesn't have WhatsApp

Urban Threads Official

WhatsApp Business Verified
Hi Chamari! Your order #1082 has been dispatched via Pronto Lanka (Waybill: PR-99120).

Estimated Arrival: Tomorrow Afternoon.
Cash on Delivery: LKR 3,450.

Track shipment: track.socialzync.com.au/v/1082
No More Doorstep Arguments

Official Reverse Delivery Slips With Clear Rider Directives

Eliminate confusion during exchange or return pickups. TrackMe generates an official return slip featuring your warehouse return address, scannable barcode, and bold instructions for the courier rider.

  • Automatic return reference numbers (e.g. RMA-10492)
  • Clear directive: STORE PAYS DELIVERY FEE vs CUSTOMER CASH
  • Automatic warehouse receipt notifications to you and your buyer
OFFICIAL REVERSE DELIVERY SLIP RMA-10492
RIDER DIRECTIVE: STORE PAYS (TO-PAY)
BILL TO MERCHANT ACCOUNT. DO NOT COLLECT CASH FROM CUSTOMER!

Warehouse: Urban Threads Fulfillment, Colombo 05

Item: Linen Dress (Size Exchange: M to L)

Compare Delivery Speed

See Which Courier Delivers Fastest & Most Reliably

Make data-backed decisions. TrackMe calculates actual delivery success rates, average delivery days, and failed attempt patterns across all your active couriers.

  • Delivery speed breakdown by province and district
  • Failed delivery attempt reason tracking
  • One-click CSV and PDF reports for bookkeeping
Courier Delivery Speed (Last 30 Days)
Domex Logistics 96.8% Success • 1.6 Days Avg
Koombiyo Delivery 94.5% Success • 1.4 Days Colombo
Pronto Lanka 94.1% Success • 1.9 Days Outstation
Simple Store Setup

Connects With Your Existing Online Store

Connect in minutes. TrackMe automatically syncs your tracking numbers and updates order statuses without changing your store checkout.

Shopify

Connect your store with 1 click. Automatically updates your Shopify orders when packages are dispatched and delivered.

WooCommerce

Simple WordPress plugin. Automatically connects your orders, updates delivery status, and sends WhatsApp alerts to your buyers.

Website API

Simple REST API for custom websites built on Laravel, PHP, WordPress, React, or custom carts.

Bulk Excel / CSV

Upload daily dispatch sheets in seconds. Ideal for high-volume social media sellers on Instagram and Facebook.

Frequently Asked Questions

Everything You Need to Know

Detailed answers about courier compatibility, WhatsApp linking, COD reminders, and returns.

Do I have to change or close my existing courier accounts?
No, absolutely not. You keep your exact same courier accounts, rates, and credit arrangements with Domex, Pronto, Koombiyo, CityPak, and Fardar. TrackMe simply connects to your existing courier accounts so all your package statuses show in one place and WhatsApp updates send automatically.
Can WhatsApp delivery notifications be sent from our store's own phone number?
Yes! In your TrackMe dashboard, you simply scan a QR code with your phone (just like connecting WhatsApp Web on your computer). All tracking updates are sent directly from your own phone number with your store name and profile photo.
How does TrackMe stop failed Cash on Delivery (COD) returns?
Most failed deliveries happen when riders arrive unexpectedly and the buyer is away or has no cash on hand. TrackMe automatically detects when a shipment is marked "Out for Delivery" and immediately sends a friendly WhatsApp message with the arrival window and exact cash amount to keep ready for the rider.
How do printable return delivery slips eliminate rider arguments?
When you approve an exchange or return, TrackMe prints an official Reverse Delivery Slip with clear instructions in bold: either STORE PAYS DELIVERY FEE (DO NOT CHARGE CUSTOMER) or CUSTOMER PAYS RIDER CASH. Courier riders read the slip directly, eliminating any doorstep arguments.
Do customers need to download an application or create an account?
No apps or signups needed. Customers receive an instant WhatsApp or SMS message with a link. Tapping it immediately opens your store's branded tracking page on their phone in one second.
How fast is merchant setup and Shopify/WooCommerce onboarding?
Under 5 minutes. Sign up for an account, connect your Shopify or WooCommerce store, scan your WhatsApp QR code, and your tracking automation is ready.

Ready to Make Deliveries & Returns 100% Stress-Free?

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